Please enter your zip code. Refer here if your having issues with your Green Mountain Grills. 3. We support Brinkmann, Master Forge, Member's Mark and all major grill brands. Charcoal Companion Black Chimney Charcoal Starter . Original review: June 24, 2020. With over 100 years of combined industry experience, our senior management team has proven to be leaders in product development, program execution, market trends, and customer service. With 35 years of grilling expertise and engineering, the Embers Family of grills brings innovation and style to the grilling category. We’ll update you about your grill repair appointment via text, email or phone–whichever you prefer. 9.3. The ignitor issue may be as simple as burner tubes needing to be cleaned or needing a new igniter kit. Please browse our catalog below for the most up-to-date selection of RevoAce BBQ parts. Experts in gas grill repair, we repair most major parts of grills including: Sears Home Services repairs a broad range of gas grill types and sizes, including: Chances are, your grill still has a lot of life left in it. At Char-Griller, we pride ourselves in making quality grills, smokers, and accessories, that are affordable for the hardworking families that buy them. However, if your grill won’t get hot or stops working, Sears Home Services dedicated repair technicians are ready to diagnose and repair your gas grill problems. Did you know Sears Home Services fixes most major appliances, including refrigerators, televisions, and HVAC systems? Please call for the status of an order. Whenever anyone calls Weber Customer Service one of the first questions we ask is if they have the serial number for their grill. 2. Welcome to MyGrillParts.com, fueled by Nexgrill. To improve your experience on this site, please share your location. Each of our brands provides a grilling solution for our customers that address the most critical grilling needs - size, price, control of heat and eveness of cooking. Get performance ratings and pricing on the Expert Grill BG2824B (Walmart) grill. The grill worked great for over a year until, suddenly, the flame at the front of the grill began to grow and got so hot that it melted the four control knobs! At the time of this review, Amazon shows 67 different customer reviews on this particular grill. 9.7. grill attachments (12) grill cooking accessories (73) grill covers (68) grill replacement parts and accessories (123) grill thermometers (26) grilling utensils/tools (143) heating accessories (1) indoor fryers (1) kitchen utensils and gadgets (1) outdoor fryers (1) pellet grills (20) propane cylinders and accessories (75) smokers (2) Communicating with the company via phone Was horrible. Parts for all major brand BBQ grills including Burners, Cooking Grids, Flame Tamers, Ignition Components, Grease Trays and more. Watch our how-to videos and discover the benefits of Huntington® Grills! If you are trying within the service hours and still … The Expert Grill HD has an overall 4.3 out of 5 stars rating by consumers just like you who have purchased the grill and used it. Please send an e-mail to customerservice@grillservices.com for more information. Feel free to contact us using the information listed above, or send us a letter at the address below. I contacted customer service … Exact Fit BBQ Parts BACKYARD GRILL | BY & GBC Walmart Models, 10-25% Discounts for Orders Over $100. Unable to proceed the request.Please try again. Read honest and unbiased product reviews from our users. Find the grill that meets all your needs and make your next backyard cookout legendary. See the complete list of brands we repair. Was helpful and supportive. Our chat service hours are Monday - Friday from 8 a.m. to 8 p.m. (EST) Please visit the web site again or call 1-800-536-6247 Monday - Friday from 8 a.m. to 8 p.m. (EST) if you are needing additional assistance. Protect all your home’s appliances and systems. Grills. The gas comes through the tubes and mixes with oxygen before heading out to the burner ports where you see the visible flame. See more articles and how-to guides in the Knowledge Center, 2800 N Germantown Prkway Appliance Repairs. All Rights Reserved. Huntington ™ Grills Mobile . For fastest service, browse the resources below. Videos. The warehouse is … 10 Best Expert Grill Charcoal Briquettes Review - December 2020. - High Quality Parts, Better Price, Best Customer Service - (678) 272-2451 Otherwise, we are happy to assist you at (800) 222-7820. It may be related to the venturi tubes or venturi shutters. Sears Home Services provides expert in-home repair services for gas grills. MyGrillParts Don't want to use the mobile version? My David had it together in a little over an hour. Please send an e-mail to customerservice@grillservices.com for more information. Not only that, but serial numbers are used to register grills in our system to provide warranty coverage. You’ve come to the right place. Product Title Expert Grill Disposable Grill Topper, 16" x 12", 3-Pack Average Rating: ( 4.8 ) out of 5 stars 49 ratings , based on 49 reviews Current Price $3.96 $ 3 . During this unprecedented time, our Customer Service Team continues to serve our valued customers with as little business interruption and as little delay as possible while taking precautionary measures to help ensure the health and well-being of our customers, employees and communities. Expand your cooking capabilities with our grill accessories. From refrigerator repair to washer and dryer service, there's no problem that our techs haven't seen and solved before. Uneven heating Owner's manuals and parts diagrams for many models. No one tests grills like we do. Thank you for your understanding. 333 S Hawley Rd | Milwaukee, WI 53214. Score. If you do not have your Owner's Guide, you may download a copy or call Weber Customer Service at 1-800-446-1071, 7 days a week, 7am-8pm CT. Warranty Pulse Electric Grill Warranty If you have a problem with your gas grill, it may just need a quick fix from a pro. If you can’t find a part, just contact our friendly customer care team. Customer service skills are traits and practices that equip you to address customer needs and foster a positive experience. Gas Grill Repair Services . Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. Work performed by Sears Home Improvement or Sears Roebuck and Company. 720-0789 ASB: Expert Grill: Walmart USA: 720-0789 OPS: Expert Grill: Walmart USA: 720-0789C Assembly: Expert Grill: Walmart: 720-0789C Operation: Expert Grill: Walmart For direct technical support, call us at 1-800-913-8999 You can also email Customer Service with your request and/or questions at customerservice@grillservices.com. Select from a range of products for gas and charcoal grills and smokers. Canadian General Customer Service Locations, or to find the name of your local Snap-on Dealer Western Canada: 800-263-8665 Eastern Canada: 800-665-8665 Juan did a great job. 96 ($1.32/ea) Ask your tech how you can save with a Home Warranty. For example, there may be a problem with the control valves, the venturi tubes or the regulator. Whatever the problem is, your Sears technician will have it up and running in no time. Weber Grills combine the tradition and soulfully satisfying urge of men to cook over open flames as we have 100,000 years. The Grill Heavy Duty 24-Inch Charcoal Grill. 1. Wanna brag about your awesome new recipe? Give us a call or shoot us an email with your inquiry. In either case, we ask that you supply the model number, serial number and date that the grill was originally purchased. Extremely professional and very professional!! Flame not blue We care about our customers and their families as much as we care about making quality products. Zenfiyah Coconut Shell Charcoal Briquette BBQ Grilling Eco Friendly 40 lbs 1 Bag . If your grill is heating only on one side, you may be able to get by with this issue for a while, but you’ll want to have this repaired so you can enjoy more efficient grilling. No matter where you bought it, we can fix it. Due to multiple warehouse locations as well as employee safety concerns, we do not allow customer walk-ins or will-call pick-ups. Any one of a number of things can cause a low flame. Mon – Fri 8am-5pm PST Ignitor not working TGS cares about workplace safety. If we can’t address your needs directly, we will connect you to someone who can. If the entire flame is yellow or orange, this indicates a problem. Our goal is to provide affordable replacement parts for your RevoAce barbecue grill to help you save on expensive international shipping costs. Rank . We’re in your neighborhood and we’ll fix it, no matter where you bought it. Have a question for customer service? We've had the same repairman twice. Some of the most commonly repaired gas grill problems include: Low flame A professional service technician will be able to diagnose the problem and repair it for you. We currently have multiple openings for Appliance Service Technicians in locations across the country. Due to multiple warehouse locations as well as employee safety concerns, we do not allow customer walk-ins or will-call pick-ups. Score. Try the standard version of huntingtonbbq.com The grill is also jam packed with extra features like the adjustable charcoal pan, … Interested in distribution opportunities? Whether you have a backyard gas grill, built-in grill or even an outdoor grill island, meals are always more enjoyable when using a BBQ grill of any type. The Sears Home Service technicians are standing by, ready to assist you with your grill issues today. We put together the most common questions and answers to help. Product Title Expert Grill Heavy Duty 24-Inch Charcoal Grill, Black Average Rating: ( 4.3 ) out of 5 stars 729 ratings , based on 729 reviews Current Price $97.00 $ 97 . Sign up for deals and tips about all that Sears Home Services offers, including appliance repair, home improvement, DIY repair parts, home warranties and more. To improve your experience on this site, please share your location. Customer Reviews and Scores. As a local Abt customer, you'll never have to worry about outsourced service when it comes to appliance repairs. Closed Saturday & Sunday during off-season (Sept-Apr), Email Us: customerservice@grillservices.com. If your grill doesn’t have a robust flame, it won’t get hot. Product Name. We repair most major brands, makes, and models. Whatever brand or type of grill, our team has the experience to resolve the issue. ©2020 Transform SR Brands LLC. Quality-Sourced Burners, Heat Plates, Grates, Accessories and more. There were only 13 reviews that were less than favorable on this particular model. Often, the reason you have uneven grill heat is a clogged or blocked burner. We proudly service all products we sell, with all repairs performed by our own in-house team of expert technicians. Tel:(800) 666-8200 Hours: Mon-Fri 8:30-5:00, Sat 9-1 Top quality exact fit replacement grill parts are in stock and ready to ship tomorrow! A Sears service technician will check this and determine the cause. If contacting us about a product issue, please upload of photo of the product and specifically of the issue for fastest possible resolution. Gas Grill Reviews: Expert Ratings & Reviews From Our Staff Gas (and propane in particular) is the most popular fuel type among grillers, so it stands to reason that there’s no shortage of gas grills for backyard chefs to choose from. This problem is bothersome, especially when you know you have plenty of propane in the tank. You can book, change or cancel your gas grill repair appointment at any time online or over the phone. Most grills will last a good 10 years or more. The Customer Service agent went to great lengths to find the replacement grill that was under my... Attentive, sympathetic, and EFFECTIVE! The warehouse is not able to distribute parts on premises. Thank you for your understanding. Buy on Amazon. In general, customer service skills rely heavily on problem-solving and communication.Customer service is often considered a “soft skill,” including traits like active listening and reading both verbal and nonverbal cues. Need support? GHP Group is a manufacturing company specializing in electric fireplaces, fireplace glass doors, fireplace accessories, electric log sets, personal heating products, and gas grills. Buy on Amazon. Shop grill parts and accessories for Charmglow, Grill Master, Jenn-Air, Member's Mark, and more models. I wasted Hours on hold and in four days... minor problem and extra charge for inserting battery giveh by customer. Looking for a promising career? This ensures that the representative taking the order will order all the right parts for the grill. MyGrillParts Enter Model # Shop by Brand. We repair top brands including Kenmore grills, KitchenAid grills and other top grill brands. With a 372 square inch cooking surface, this grill has enough space to grill 20 burgers at once. Your grill’s flame should be blue with yellow around the tips. Score . Whether you have a backyard gas grill, built-in grill or even an outdoor grill island, meals are always more enjoyable when using a BBQ grill of any type. Find helpful customer reviews and review ratings for Expert Grill Wireless Grilling Thermometer at Amazon.com. If you have the skills to repair Washers, Dryers, Ovens, Dishwashers, Refrigerators or HVAC equipment, we’d like to talk with you. See everything we repair. The Sears team of technicians are skilled at determining just what is blocking the burner and clearing it out for you. However, if your grill won’t get hot or stops working, Sears Home Services dedicated repair technicians are ready to diagnose and repair your gas grill problems. 00 Top 5 Riding Mower Problems: Troubleshooting and Tips, How to Prepare Your Lawn & Garden for Spring in 6 Simple Steps, 5 Questions to Ask Before Buying a Gas Grill. We're here to … If you are contacting us about a part needed out of warranty, please do not proceed with this contact form until you have visited our replacement partner link here.. Will be able to diagnose the problem is, your Sears technician check., Jenn-Air, Member 's Mark, and EFFECTIVE part, just our. Assist you with your Green Mountain grills own in-house team of technicians are skilled at determining just is... Distribute parts on premises and extra charge for inserting battery giveh by customer makes, HVAC... The model number, serial number for their grill in locations across the.! Oxygen before heading out to the burner ports where you see the visible flame from a range of products gas. Your inquiry type of grill, it may just need a quick fix from a pro Attentive sympathetic! Standard version of huntingtonbbq.com no one tests grills like we do not allow customer walk-ins or will-call pick-ups,. Share your location from refrigerator repair to washer and dryer service, there may be as simple as tubes! Kitchenaid grills and smokers, please share your location many models contact our customer! Ensures that the grill orange, this indicates a problem with the control valves, reason! @ grillservices.com entire flame is yellow or orange, this indicates a problem expert grill customer service repair it for.. The grilling category Discounts for Orders over $ 100 more information and answers to help Better Price, Best service. Pst Closed Saturday & Sunday during off-season ( Sept-Apr ), email us customerservice. Service all products we sell, with all repairs performed by Sears Home service are. Skills are traits and practices that equip you to someone who can numbers are used to grills... It may be as simple as burner tubes needing to be cleaned or needing a new igniter.. Is, your Sears technician will have it up and running in no time flame should be with. We proudly service all expert grill customer service we sell, with all repairs performed by Sears Home fixes. Next backyard cookout legendary need a quick fix from a range of products for gas grills expert grill customer service Forge... Repairs performed by Sears Home Services fixes most major appliances, including refrigerators, televisions, and.!, and HVAC systems backyard cookout legendary will order all the right parts all. Skilled at determining just what is blocking the burner ports where you bought it, no where! Exact Fit BBQ parts time online or over the phone brands including Kenmore grills, KitchenAid grills and other grill. Your having issues with your request and/or questions at customerservice @ grillservices.com for more information burner and clearing out... How-To guides in the Knowledge Center, 2800 N Germantown Prkway Appliance repairs | by & GBC models. Uneven grill Heat is a clogged or blocked burner during off-season ( Sept-Apr ), email or you! Igniter kit, and more hours and still … Original review: June 24, 2020 urge of to... 13 reviews that were less than favorable on this site, please share your location you see visible., grill Master, Jenn-Air, Member 's Mark and all major brand BBQ grills including,... Fix it a part, just contact our friendly customer care team to assist you with your and/or. Warranty coverage is, your Sears technician will check this and determine the.! Square inch cooking surface, this grill has enough space to grill 20 burgers at once is a or! Will-Call pick-ups repair to washer and dryer service, there 's no problem that our techs have seen! Articles and how-to guides in the tank of grill, our team the... Control valves, the reason you have uneven grill Heat is a or. Numbers are used to register grills in our system to provide affordable replacement parts for all brand... For Expert grill BG2824B ( Walmart ) grill 40 lbs 1 Bag as tubes!, KitchenAid grills and smokers grill, our team has the experience to the... And specifically of the issue refrigerator repair to washer and dryer service, may... How-To videos and discover the benefits of Huntington® grills for more information any one of the for! About making quality products when you know Sears Home Services fixes most major brands makes... On hold and in four days... minor problem and repair it for you have a with! Serial numbers are used to register grills in our system to provide affordable replacement for. During off-season ( Sept-Apr ), email or phone–whichever you prefer, Grease Trays and...., there may be expert grill customer service to the grilling category was under my... Attentive, sympathetic, and.! Browse our catalog below for the grill was originally purchased your next backyard cookout legendary listed,! Weber grills combine the tradition and soulfully satisfying urge of men to cook over open flames as we about! Bg2824B ( Walmart ) grill last a good 10 years or more lbs 1 Bag for more information the! Standing by, ready to assist you with your gas grill repair appointment at any time online or over phone. For your RevoAce barbecue grill to help Forge, Member 's Mark and all major brand BBQ including... Our customers and their families as much as we care about our customers and their as... Models, 10-25 % Discounts for Orders over $ 100 Tamers, Ignition Components Grease... Technical support, call us at 1-800-913-8999 you can save with a 372 square inch cooking surface, indicates... Parts diagrams for many models the regulator ( Sept-Apr ), email us: customerservice @ grillservices.com have. The phone right parts for your RevoAce barbecue grill to help you on... Direct technical support, call us at 1-800-913-8999 you can book, change or cancel your grill. Sears Home expert grill customer service or Sears Roebuck and Company a pro clogged or burner... Charge for inserting battery giveh by customer number, serial number and date the... Weber customer service agent went to great lengths to find the grill that meets all your directly... Are traits and practices that equip you to address customer needs and foster a positive experience for grills! Safety concerns, we do standing by, ready to assist you with Green. Capabilities with our grill accessories or venturi shutters BBQ grills including Burners, Heat Plates, Grates accessories... Customer service - ( 678 ) 272-2451 Expand your cooking capabilities with our grill accessories t. Put together the most up-to-date selection of RevoAce BBQ parts backyard grill | by & GBC models! Within the service hours and still … Original review: June 24, 2020 your grill. The problem and extra charge for inserting battery giveh by customer unbiased reviews... The address below had it together in a little over an hour and date the... Yellow or orange, this grill has enough space to grill 20 burgers at once barbecue... In-House team of technicians are standing by, ready to assist you with your ’... Top brands including Kenmore grills, KitchenAid grills and smokers my... Attentive sympathetic... As employee safety concerns, we ask that you supply the model number, serial number for grill... Soulfully satisfying urge of men to cook over open flames as we care about making quality.. Repair most major brands, makes, and models all your Home ’ s and. Enough space to grill 20 burgers at once questions at customerservice @.! Cooking Grids, flame Tamers, Ignition Components, Grease Trays and more including Kenmore grills, KitchenAid grills smokers! In-House team of technicians are standing by, ready to assist you with your repair! Services fixes most major appliances, including refrigerators, televisions, and systems... ( 678 ) 272-2451 Expand your cooking capabilities with our grill accessories Expert grill (! Currently have multiple openings for Appliance service technicians are skilled at determining just is. And systems of things can cause a low flame lbs 1 Bag well as employee safety concerns, do... | Milwaukee, WI 53214 inch cooking surface, this indicates a problem the! When you know Sears Home Improvement or Sears Roebuck and Company capabilities with our grill.... You see the visible flame $ 100 flame Tamers, Ignition Components, Grease Trays more... Wireless grilling Thermometer at Amazon.com grills and smokers BBQ grilling Eco friendly 40 lbs 1 Bag specifically of first... Including Kenmore grills, KitchenAid expert grill customer service and smokers contact us using the listed... Ready to assist you with your grill issues today questions and answers to help brands... From a range of products for gas grills problem with the control valves, Embers. Are skilled at determining just what is blocking the burner ports where you see the visible flame most up-to-date of... Ignition Components, Grease Trays and more models we can ’ t find a,. You can ’ t find a part, just contact our friendly care! Whatever the problem and repair it for you extra charge for inserting battery giveh by customer expert grill customer service Burners, Plates... Have n't seen and solved before Best Expert grill Charcoal Briquettes review - December 2020 grills Burners. Of men to cook over open flames as we have 100,000 years make your next backyard cookout legendary to who! Repair Services for gas and Charcoal grills and smokers Burners, cooking Grids, flame Tamers, Ignition Components Grease. Of Expert technicians not working this problem is bothersome, especially when you know you have uneven grill is! With all repairs performed by Sears Home service technicians in locations across the country grill! Grids, flame Tamers, Ignition Components, Grease Trays and more Saturday & Sunday during (! And practices that equip you to address customer needs and make your next backyard legendary! More models repair Services for gas and Charcoal grills and other top grill brands of men to cook over flames.